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 AVIcode Reporting Services MP
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AVIcode Reporting Services Management Pack

Overview

Microsoft Reporting Services enables organizations to derive and share critical information in order to drive well-informed, timely business decisions. Microsoft Reporting Services powers the entire reporting lifecycle – from authoring to management to delivery. It is therefore critical to ensure a Reporting Services solution is always available and reliable.

The solution: Microsoft System Center Operations Manager 2007, along with the Microsoft SQL Server 2005 Management Pack and the AVIcode Reporting Services Management Pack.

The AVIcode  Reporting Services Management Pack extends the monitoring capabilities of Operations Manager 2007 by detecting and diagnosing problems affecting custom reports rendered by Reporting Services, including problems with SQL queries and both connectivity and security issues. When a problem is detected, AVIcode’s technology delivers a real-time alert, complete with root-cause diagnostic data than enables appropriate problem triage and rapid error resolution. With AVIcode’s technology, you can ensure the custom reports rendered by Reporting Services are available when they are most needed.

In addition, the AVIcode Reporting Services Management Pack complements the rules and models defined by the Microsoft SQL Server 2005 Management Pack. The Microsoft SQL Server 2005 Management Pack monitors SQL Server functionality and provides statistical data on custom report performance. The AVIcode Reporting Services Management Pack augments this data by providing run-time information that can be used to optimize the reports. The AVIcode Management Pack can detect a slow query, for example, within a custom report and automatically alert an administrator. That administrator can then drill down to see how many SQL calls that report makes to the SQL Server.

Specifically, the AVIcode Reporting Services Management Pack provides:

  • Automated discovery and configuring of the AVIcode management pack, including monitoring of the Reporting Service interface and Report web service.
  • Monitoring for security and connectivity problems related to incorrect configuration of report data sources, networks, and SQL Server.
  • Real-time detection of report failures related to erroneous SQL statements and data inconsistency.
  • Real-time identification of performance bottlenecks related to long-running SQL queries.
  • Extensible reporting on web service usage, including the report parameters, and custom reporting of reporting solution performance and availability over time.
  • Detection and Correlation of reporting web services resource utilization for Memory, CPU and I/O with overall Windows Server resource utilization for Memory, CPU and I/O at the moment a problem occurs.
  • Trending Analysis for Memory, CPU and I/O resource utilization for reporting web services.

Why monitor Reporting Services?

Imagine you had a slow running SQL query or stored procedure. How would you pinpoint the precise call that had the problem? You do not have the option to instrument custom-built SQL Reporting Services reports, so the slow running query or stored procedure would not be logged. And, it is highly unlikely that a DBA would run a SQL profiler on a production server.

The AVIcode Reporting Services Management Pack automatically captures and reports the exact slow running query with all of its parameter values. This is accomplished in real-time, in your production environment. With the Reporting Services Management Pack, you have the ability to positively identify a slow running query or stored procedure, and you receive the data you need to make positive performance changes to your Reporting Services solution.

With the AVIcode Reporting Services Management Pack, Operations Manager 2007 users gain real-time insight into the functionality, performance, and behavior of Microsoft Reporting Services. And, when a problem is detected, the Reporting Services Management Pack automatically classifies the error and provides a complete root cause analysis, including a reproducible test case, empowering organizations to quickly resolve problems and best ensure the availability and reliability of their Reporting Services.

For more details on the AVIcode Reporting Services Management Pack, please call 443-577-3000 or email info@avicode.com.