Customer Stories

Education and Training

AVIcode delivered the world’s first .NET application monitoring solution uniquely designed to be used throughout the application lifecycle. Today, AVIcode’s application monitoring technology is helping organizations around the world reduce risk and save costs from development to QA to production. And, these organizations regularly report improved application availability and reliability, along with faster problem resolution. AVIcode’s solutions are monitoring applications used by millions of people every day, across every industry and around the world. Here are a few of our customers’ successes:

ESI International

ESI selected AVIcode to monitor an online training application for exceptions and performance issues. When ESI’s end users were having trouble logging on to their training application, Intercept Studio was used to detect the cause of the problem. Since, ESI has been able to help ensure optimal application availability and user success.

Florida Community College

Intercept Studio has enabled Florida Community College to quickly diagnose problems related to a new registration application used by administrative services to manage student data. With AVIcode's technology, the college reports better support and management of their internal application.

Sylvan Learning / Educate

Sylvan Learning is North America’s leading provider of private tutoring for children in grades pre-K through 12. Sylvan is owned by Educate, a leading pre-K-12 education services company delivering tutoring and other supplemental education services to students and their families. Educate selected AVIcode to monitor existing applications in order to help reduce the cost of maintaining them. In addition, AVIcode is used to detect bugs in new applications, enabling Educate to improve QA and deliver more reliable applications to their users.

University of Oregon

The University of Oregon was receiving intermittent reports of failure for one of their financial report applications. Existing instrumentation was not capturing the problem, and end users were not regularly reporting the problem. Considerable resources were spent trying to isolate the issue, but traditional troubleshooting and debugging techniques were not working. After evaluating their options, Intercept Studio was deployed and quickly captured the root cause of the error: failure due to a database command timeout. Intercept Studio was subsequently used by the IS team at University of Oregon to deploy applications faster due to better testing and detection of problems in QA and the ability to resolve those problems faster. Read more.