Solutions

Application Fault Monitoring

According to analysts like Gartner Group and IDC: 

• 80% of all applications will fail in production 
• 70-80% of the cost of ownership of business applications is related to finding and fixing in-production errors 
• Application failures in production environments cost organizations up to $5000 per hour in hard and soft costs

Reliable, real-time, in production application fault monitoring is a critical element of any IT environment strategy. By implementing a well-conceived, thoroughly tested application monitoring platform, organizations can deploy applications more quickly and less expensively, while ensuring application reliability in production.

AVIcode's Intercept Studio is the leading solution for custom .NET application fault monitoring. Companies worldwide, like Citigroup, McGraw Hill, and Microsoft, rely on AVIcode to deliver real-time alert and root cause analysis for any application error. AVIcode's technology responds to the two critical issues pertaining to application fault monitoring: root cause analysis and the costs of instrumentation.

Root Cause Analysis with Intercept Studio

Critical to addressing any performance or fault in production is the ability to create a reproducible test case. Without a good understanding of what was going on in production at the time of the problem, support times are geometrically increased. Until now there has been no always-on monitoring capability to provide that information. With real-time alerts and complete root cause analysis, including identification of the precise line of problem source code, enables developers to quickly reproduce and resolve the specific application faults encountered by customers and other users.

Reducing the costs and complexity of instrumentation

Until now, developers have been required to "instrument" their code in pre-deployment and staging environments in order to instruct each application to report about any unforeseen application errors. This approach requires time consuming initial instrumentation and often more time consuming maintenance for instrumentation consistency throughout the code. It also limits reporting capabilities to those application fault points that have been predetermined by the developer. More often than not, collected information is later found to be insufficient to analyze the issues, requiring the developer to add more instrumentation to the source code, then recompile, re-test and re-release the application. All this is intended to, hopefully, catch the same error and collect enough information the next time around. This trial and error approach presents huge maintenance overhead that results in longer and more costly issue resolution times. This seemingly unavoidable "cost of ownership" is now totally obviated with Intercept Studio. With in-production monitoring provided by AVIcode's Intercept Studio, developers are no longer required to instrument their code and can increase or decrease the amount of information collected on-the-fly, eliminating the costs associated with instrumentation coding and application deployment. Further, this allows the entire organization to easily standardize its monitoring functions, regardless of when, or by whom, application development was accomplished.

In an unsolicited letter to Windows IT Pro magazine, George K. Grous, Chief Technology Officer of Odimo Inc. (Diamond.com, ashford.com, World of Watches) said: "If you are doing any .NET development no shop should be without AVIcode Intercept Studio. It helps you track down problems quickly. You will have to evaluate the product to truly appreciate the benefits." For a free evaluation of Intercept Studio, click here.

Leverage existing instrumentation investments

Approximately 30% of application development time is spent on instrumentation – error handling and logging components. Despite the dedication of significant resources to instrumentation, it can be a tedious process to manually analyze error logs and identify application problem areas. Intercept Studio alleviates this difficulty by integrating with custom event/error logs – creating a single, unified format for viewing and correlating all application events.

Reduce risk throughout the application lifecycle

Intercept Studio's standardized platform for monitoring applications and collecting root cause information allows organizations to achieve efficiencies and realize cost savings throughout the application lifecycle.

During design and development cycles, Intercept Studio facilitates on-time, on-budget application delivery by reducing schedule risks due to unplanned error resolution and instrumentation requirements.

During deployment and production, Intercept Studio provides proactive application error detection and diagnosis. Moreover, Intercept Studio's "always on" monitoring reduces application down-time risk and maximizes application availability and reliability.