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Solutions

for Operations

  • Analysts estimate that up to 80% of applications will fail in production.
  • The cost of applications being down compounds quickly – up to tens of thousands of dollars per minute of downtime.

You need a clear picture of your .NET applications in production. You need to know, in real-time, when an application is not functioning as it should and how many users are being affected. Intercept Studio delivers automatic, real-time notification of application errors including code failures, security issues, connectivity issues, and performance bottlenecks, along with all of the information you need to facilitate fast and accurate problem resolution.

Always on monitoring

Intercept Studio delivers root cause information when the error occurs, with no guessing – a definitive root cause analysis and complete reproducible test case is provided, finger pointing is eliminated, and errors are fixed fast. This is accomplished with always-on monitoring that is imperceptible to system performance, making Intercept Studio uniquely suite for in-production application monitoring. And because Intercept Studio automatically detects and alerts you to errors when they occur, without relying on users to report the errors, you are empowered to proactively address any application error. With Intercept Studio, application faults are identified and diagnosed faster, and application availability is maximized – helping you to avoid costly system down situations.

Seamless integration

 Intercept Studio is standards-based and designed to integrate with operations management consoles like Microsoft Operations Manager. By incorporating an operations perspective into development of applications, you can ensure a standardized process for application monitoring based on your existing application support infrastructure. In addition, you will be better prepared to adhere to best practices such as Microsoft Operations Framework (MOF).

Improved problem resolution lifecycle

Intercept Studio also enables event notification to support teams through automated feedback, in order to support ITIL best practices for support incident management. An integrated and automated support process eliminates the need to manually isolate and identify errors while promoting better management of the entire problem resolution process.